Privacy Policy
Last updated: March 15, 2025
Overview
At Kilorvanta, we take your privacy seriously. This privacy policy explains how we collect, use, store, and protect your personal information when you use our working capital analysis services. We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).
By using our services, you consent to the collection and use of information in accordance with this policy. If you have questions about any aspect of our privacy practices, please contact us using the details provided at the end of this document.
Information We Collect
We collect information directly from you, automatically through your use of our services, and sometimes from third parties when necessary for our financial analysis services.
Personal Information
Name, email address, phone number, business position, and contact preferences you provide when registering for our services or contacting us.
Business Information
Company name, industry sector, business size, financial data, and working capital information relevant to our analysis services.
Technical Information
IP address, browser type, device information, and usage patterns when you interact with our website and digital services.
Communication Data
Records of our communications with you, including emails, phone calls, and meeting notes related to your working capital analysis.
How We Use Your Information
We use your personal information for specific business purposes related to providing working capital analysis services. Here's exactly how we use different types of information:
Service Delivery
- Conducting working capital analysis and financial assessments for your business
- Preparing customized reports and recommendations based on your financial data
- Scheduling and conducting consultations about your working capital position
- Following up on recommendations and tracking implementation progress
Communication and Support
- Responding to your inquiries and providing customer support
- Sending service-related updates and important notifications
- Sharing educational content about working capital management
- Inviting you to relevant webinars and educational events
Business Operations
- Processing payments and managing billing for our services
- Maintaining accurate records for accounting and compliance purposes
- Improving our services based on feedback and usage patterns
- Complying with legal obligations and industry regulations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share your information in specific circumstances that directly support our service delivery or legal compliance.
Service Providers
We work with carefully selected service providers who assist us in delivering our working capital analysis services. These may include cloud hosting providers, payment processors, and specialized financial analysis software providers. All service providers are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as responding to subpoenas, court orders, or regulatory requests. We'll notify you of such requests unless prohibited by law.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide notice before your information becomes subject to a different privacy policy.
Data Security
We implement comprehensive security measures to protect your personal and business information. Our security approach includes multiple layers of protection designed to prevent unauthorized access, disclosure, or misuse of your data.
- Industry-standard encryption for data transmission and storage
- Secure servers with regular security updates and monitoring
- Access controls limiting staff access to information on a need-to-know basis
- Regular security audits and vulnerability assessments
- Secure backup systems with encrypted off-site storage
- Staff training on data protection and confidentiality requirements
- Incident response procedures for potential security breaches
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
Your Rights and Choices
Under Australian privacy law, you have several important rights regarding your personal information:
Access Right
You can request access to the personal information we hold about you. We'll provide this information within 30 days of your request, along with details about how we've used and disclosed your information.
Correction Right
If you believe information we hold about you is incorrect or incomplete, you can request correction. We'll take reasonable steps to correct the information and notify relevant third parties if necessary.
Complaint Right
You can lodge a complaint with us about how we've handled your personal information. We'll investigate your complaint and respond within 30 days. You also have the right to complain to the Office of the Australian Information Commissioner.
Withdrawal of Consent
You can withdraw consent for certain uses of your information, such as marketing communications. However, we may still need to retain some information for business records and legal compliance.
To exercise any of these rights, contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before processing your request.
Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law. Different types of information have different retention periods based on their use and legal requirements.
Retention Periods
When retention periods expire, we securely delete or anonymize your information. Some information may be retained longer if required for legal proceedings or regulatory compliance.
Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our services are used. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality, including security and basic navigation features
- Performance Cookies: Help us understand website usage patterns to improve our services and user experience
- Functional Cookies: Remember your preferences and settings to personalize your experience
- Analytics Cookies: Provide insights into website traffic and user behavior for service improvement
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
International Data Transfers
While we primarily store and process your information within Australia, some of our service providers may be located overseas. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy.
We only work with overseas service providers in countries with adequate privacy protections or under specific contractual arrangements that meet Australian privacy standards. You consent to these transfers when using our services.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last updated" date at the top of this policy indicates when the most recent changes were made.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: contact@kilorvanta.com
Phone: +61889480919
Address: Suite 103A, Level 1/233 Castlereagh St, Sydney NSW 2000, Australia
We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters, please call us directly.